Thank you for shopping with Hello Notes! We aim to provide you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy below:
1. Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Processing times may vary during peak seasons or holidays. We appreciate your patience during such times.
2. Shipping Methods:
- We offer standard and expedited shipping options for domestic and international orders.
- Shipping methods may vary depending on the destination and shipping provider availability.
3. Shipping Rates:
- Shipping rates are calculated based on the destination, weight, and dimensions of the package.
- Customers can view the shipping rates during the checkout process before making the payment.
4. Estimated Delivery Time:
- Delivery times vary depending on the shipping method selected and the destination.
- Estimated delivery times will be provided during the checkout process and may also be tracked using the provided tracking number.
5. International Shipping:
- Hello Notes ships internationally to many countries around the world.
- Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
6. Order Tracking:
- Once your order has been shipped, a confirmation email with tracking information will be sent to the email address provided during checkout.
- Customers can track their orders using the provided tracking number through our website or the shipping carrier’s website.
7. Address Accuracy:
- It is the customer’s responsibility to ensure that the shipping address provided during checkout is accurate and complete.
- Hello Notes will not be responsible for any delays or delivery issues caused by incorrect or incomplete shipping addresses provided by the customer.
8. Shipping Restrictions:
- Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements.
- Hello Notes reserves the right to refuse shipping certain products to certain locations based on these restrictions.
9. Shipping Updates and Communication:
- Hello Notes will provide regular updates regarding the status of your order, including confirmation emails, shipping notifications, and delivery confirmations.
- Customers can reach out to our customer support team at [Contact us] for any questions or concerns regarding their order or shipping.
10. Returns and Exchanges:
- For information on returns and exchanges, please refer to our Returns Policy.
If you have any further questions or need assistance, please don’t hesitate to contact us at [contact us]. Thank you for choosing Hello Notes!